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Frequently Asked Questions

Cloud computing is the availability of infrastructure (CPU and Memory, Storage and Network Transfer), platforms and applications. The key features of cloud computing include the possibility of quick provisioning, deployment and scaling up or down of the cloud components. This allows the customers to use IT resources over the Internet instead of physically owning them, thereby creating solutions that are robust, cost effective and accessible through one computer with Internet connectivity.

  • Allows users to avail computing resources via a rental model, thereby turning the access to IT resources from capital expenditure to operating expenditure. This takes care of issues such as overheads, technological obsolescence and costs involved in bringing a large variety of tools and technologies onboard.
  • Makes available backup and disaster recovery options that are based on geographically dispersed IT resources.
  • As cloud services are accessible over the Internet, they can be accessed from anywhere. Furthermore, cloud services can run most any operating system and interface with virtually any device of the end user.
  • Provides business agility by allowing users to increase or decrease their computing resources to meet their needs, budgets and time constraints.
  • Since the cloud model works on shared resources, it allows high levels of data integrity and security arrangements, which may be extended to customers at low charges.

IaaS is a cloud service model that uses the Internet to deliver computing resources to customers. Such resources include CPU, memory, storage, network transfer and other basic resources. The customer is responsible for the choice of operating system, type of storage and software that is deployed – as well as some control over other components such as the number of IP addresses and firewalls available. The cloud provider, on the other hand is responsible for the core infrastructure.

No. All IaaS services use some sort of virtualization technique to make the service available. Cloud computing builds on the virtualization structure; i.e. makes it extremely flexible in terms of capacity, metered, pay-as-you-go pricing models and quick deployment.

The main advantages of IaaS include scalability, flexibility, IT resources accessible on demand and business agility i.e. ability to respond to growing business needs.

Latency: Any servers hosted over International cloud vendors are likely to have 150+ ms of latency. Opting for local vendors like RapidCompute in such a scenario can be of great help as latency can drop down to 2-20 ms.

Local Presence: With our locally hosted data centers, clients can get peak-hour performance on local times. Working with global vendors does not guarantee that. With RapidCompute, companies can complete their crucial tasks, in real time, even during peak hours. In case of any issue you have direct access to Data Centers unlike with any international vendors. Clients can benefit a local Cloud Provider during the initial migration phase as well. Heavy volume data can be delivered by any physical storage media instead of migration via FTP servers which is timely and costly.

Localized support: Support team operating in the same time zone with no language barriers allows for smooth and efficient communication. Our infrastructure team is available 24/7 to answer any queries.

Flexibility: Being a local cloud service provider, we can offer real-time support in the local language and provides deep dive expertise for mission critical services. Our teams are available for local support which makes scheduling meetings quite convenient. Clients can discuss complex scenarios at length, like running SAP, MS Dynamics, mission critical websites without having to worry about the time difference. It’s also possible to setup proof of concepts on our infrastructure before undertaking complex cloud migration projects.

There are no technical restrictions on putting applications in the cloud. The key is to identify which applications are suitable for dedicated servers and which ones are suitable for the cloud. Ideally, applications that are not latency sensitive are ideal for the cloud environment.

Cloud computing is inherently agile. This means that the whole structure of flexibility, on-demand resources, metered charging, resource sharing and short term or no contracts allows users to avoid vendor lock-in. Migration from one cloud service provider to another is an idea that involves little or no difficulty on the part of customers.

Some of factors in identifying which applications to take to the cloud include latency sensitivity, security considerations, performance and availability requirements, and cost factors.

Yes. Similar to any new technology offering, cloud computing allows users the comfort of gradual adoption. This is done through models that include components of public as well as private networks i.e. hybrid clouds. Users can take as little or as big a chunk of their computing resources in to the cloud as they feel comfortable. Cloud computing also supports a range of IT strategies which enables cloud usage to be easy and relaxed.

Since most of the applications these days are moveable from other existing systems independently or are stand alone, it makes integration of cloud with existing systems fairly easy. Our highly trained support team is available to ease the migration process.

RapidCompute currently had two data centers in Karachi and one in Lahore. This allows us to offer our customers the option of setting up and operating their infrastructure in a fully redundant manner. This ensures all mission critical services including applications, databases, and websites have the highest level of business continuity.

RapidCompute works on a postpaid pay-as-you-go model. Customers pay on a per-use basis, by the hour. We provide services by allowing our clients to design compute resources and charge only by what is used. Customers have the freedom to select the CPU, storage, memory, OS, security, networking capacity and access controls, and any supplementary software needed to run their environment.

The average time is less than 30 minutes to scale your VMs

All our DC’s deploy the N+1 architecture to ensure high availability. We sign an SLA with all our clients that guarantee 99.9% uptime and rebates are offered for any downtime greater than this. However in our all our years of service, we have fulfilled our promise of ensuring optimum performance and high availability to all our customers.

RapidCompute offers complete security for all your mission critical data. We deploy a variety of security measures that include firewalls and end to end encryptions. RapidCompute is also the only Cloud Service Provider in Pakistan to be PCIDSS Compliant, ISO 27001:2013 Certified and TIA 942 compliant.

All X86 compatible software is fully supported by RapidCompute. You have it, we run it

RapidSupport Managed Services is our specialized offering, which includes access to our cloud experts, who can help you migrate your infrastructure and applications to our cloud. They can also help you plan for future growth and maximize your current cloud environment. Please contact your account manager to add RapidSupport – Managed Services to your RapidMachine at any time.


You can access your VMs in two ways:

Internet: Over any ISP. RapidCompute is connectivity neutral.

Data Connectivity (P2P link)

We offer two kinds of storage:

  • Performance enhanced
  • SSDs

Please consult your Account Manager to find out which storage best suits the applications you are running.

For testing and development environments, dynamic web applications and short-term needs that require the ability to scale servers up or down, IaaS is ideal. Dedicated servers can still be suitable for continuous load operations and fundamental databases.

Our infrastructure team offers complete support for data and software migration. Data can be transferred via FTP servers or through physical storage media.

You can reach us at:

Phone: 021-11-11-CLOUD (25683)

Email: sales@rapidcompute.com